Well, GOA made some updates to their site at 2am (CET) and 3am (CET). First an explanation:
We have encountered serious problems with the authentication system since this morning, while the stability of the game servers, the speed of the patcher and the performance of the downloader have all been satisfactory. This issue, combined with an exceptional amount of traffic and a fault which was not identified during the extensive tests we ran on our platform has unfortunately limited the access to our servers to only a few of you along with our closed beta testers who had already been a part of the closed beta.
During the day, we have reconfigured authentication and database servers several times, both of which suffered under the huge number of simultaneous connections. The investigations and corrections we have done so far were essentially targeting the parts of the system which didn’t require a complete stop of the writing process in the database. This means we preferred to keep the database turned on during the day to let it work on the huge number of accounts that were in the process of being handled. This operation will continue through the night and when complete, we will shut down the database and reconfigure it.
If the operation works as anticipated, we can once again give you access to the account page and let you register your code for the open beta. We expect the whole maintenance to be finished late Monday morning.
And then a 3am letter from the CEO,
I rarely address players directly, but I wanted to write you as too few of you have been able to access the open beta today.
As my team explained in the previous post, although we have opened the servers and corrected numerous issues during the last 24 hours but we have not yet solved the issue of saturated Open Beta key activations that we’re currently experiencing. I am sincerely sorry for this, and I understand all the frustration the situation has spawned.
Today was a dark day. We expected a massive influx of players, but reality was even harsher.
I personally commit that we will communicate to you as clearly as possible on the resolution of these current issues. My goal is to give Warhammer Online the success it deserves. Be ensured that all GOA teams, with Mythic’s support, are working hard to bring you the best possible game experience.
There’s a general overview of how the first day of open beta went over at the Vault. Mark Jacobs acknowledges the European situation, but also tells us the state of various glitches and fixes and carries on commenting for a while.