Warhammer Online has had one of the smoothest launches of a large MMO that I have ever seen. We haven’t written a great deal about the European launch because on our server, we’ve had no issues. No unusual crashes, no queues (we play Order), no registration problems.
Really, GOA have been doing an outstanding job. It may be that the Open Beta had reset everyone’s expectations and even now, no one is really whining about the lack of a realm war page (it’s due next week) because they’re so impressed that the game is running at all.
The EA Store messed up its orders and GOA came back fairly quickly with a longer grace period to input box keys for everyone. This is why we hadn’t bothered to comment on the US servers and their grace period issues, we didn’t have that time constraint.
That doesn’t mean that things have been flawless for everyone else though. Main issues:
1. People not being able to figure out how to register. We’ve been commenting on the general un-userfriendliness of GOA’s site since forever. For example, videogaming247 thought it was bust until a GOA rep got in touch and explained what they had to do. Most people, not being journalists, will have had to manage on their own.
2. Some servers having issues with scenarios. By this I mean that on a couple of servers, scenarios weren’t running at all. This isn’t an issue with population and queues, they just weren’t running at all. GOA fixed this on at least one server (Karak Azgal) and are investigating reports on a couple of others. We haven’t had this issue on ours.
3. Queues. Servers have been filling up. GOA have been reporting on which the fuller servers are, they’re looking into cloning (presumably getting the data on how to do it from Mythic). I haven’t seen reports from people having to wait too long though, and it’s totally a population issue. As Order, we don’t have this problem.
4. Alt-tab issues – not sure there’s much GOA can do about this one, but have noticed that playing in Windows mode pretty much eliminates crashing when alt-tabbing, except when in Altdorf when it crashes me every time. Will be reporting this one today.