Holding Grudges

Let’s face it, there’s a reason we picked the name ‘Book of Grudges’ – we like the concept of a big Grudge book!

So let’s examine the biggest grudge on my mind at the moment:

EU vs US

We’re patently not getting ‘equal treatment’ to the US players.

But it should never have been promised to us.

GOA aren’t the developers, they’re not in a position to answer as developers, they get given the code, they don’t write it. The things we¬†dislike about GOA (ie. the website) will probably never change. We could take bets on that, I think it’ll change just to shock us, actually – but really, they could have got a new site up quickly. So let’s ignore that. US GMs are complained about as often as EU ones, I imagine. And at least GOA have been in charge of when we get server transfers!

My original post was going to be a list of Mythic ‘untruths’ about Europe. I honestly feel that to Mythic, we are irrelevant except as a pay packet. Over and over they offer incentives to their US players, devs answer them (and 100% will answer US forums more than EU ones, we can guarantee that), they have access to devs at events, they have competitions with in-game prizes (again, GOA not the developer, so they can’t add stuff to code).

And it’s frustrating to feel that we matter so little that they merely wait until fan unrest so strong they offer something calming, like a message from Mark about how much we matter, or Paul saying something on his video blog… it should be an everyday thought. I don’t want to be the afterthought of a marketing team that know their game isn’t performing as it should. I want to matter.

And that’s the same problem all games have with class balance, and core groups and hybrids and things like that. Deep down, we all want to matter. And we should. And games companies REALLY need to examine how they treat their worldwide audiences. It’s fine to offer examples of how great one company has been, or another. But it shouldn’t be that such examples are unusual. I hate having to choose between a US and EU server. I hate that Oceanic servers are usually not even considered by companies. If you want our cash on a monthly basis, and you don’t want us to skip games focus on getting the game right and then on not going out to exclude people just because it might save you some money. In the longterm you’d avoid the grudge-fest, which frankly feels like it’s festering at the moment.

I don’t really care about little differences, being on the PTS at the exact same time. I do care about speed to fix things that are broken, I care about being brushed off when there are real concerns.

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