Good news x 2

[please excuse lack of links, am at work and hurrying to get to my ‘desk’ by 2pm]

From Paul’s blog:

I am off to Europe, to games day on Sunday the 14th of September in Birmingham. I will be there all day to wave and say hello.

Also in Paris around the 26th of September for the Paris computer show.

Also in Birmingham the evening of the 27th for PC Gamers LAN show.

From GOA site:

…those of you who have entered an open beta code need not wait any longer. All valid codes entered will be able to log in and play within a few minutes of successfully submitting your details. All players who have already entered a code should be able to log in immediately. There is no need to wait for the confirmation email

Swoooosh!

Wotcha everyone,

Well, I am “with job”.  I went for an interview last week, got the offer, so now I’m just waiting for references and all that stuff to be sorted, and for a human resources department to stop playing “Solitaire” long enough to get all the paperwork sorted.  Many of my friends think that this employed state has a metaphorical status equivalent to the second horseman getting his saddle ready, and telling the fat lady to start singing.  Many of them have taken it as a sign that the world *will* actually end when the switch is flicked…

Why am I boring you all with this?  Well, I’m now getting my life in order, sorting out a move to be nearer THE JOB, and generally stressing because I live with chaos, and I’m just not organised enough to handle this sort of thing easily.  And that means I’ve hardly been in the Open Beta.

But hey, I’m sure you’re all having too much fun with the car-crash that was our own little Super Sunday.  And that right now, news is probably infinately more important than a few comments along the lines of “Swordmaster go swooooosh with sword!  It fun!”

So I was only involved peripherally with everything that’s been happening.  In a “the gaming pc is doing it’s thing downloading the patch whilst the other pc is sorting my life out” sort of way.  I feel really bad for all the people who wasted their Sunday in a futile attempt to get into the Open Beta, though;  my heart goes out to you plucky lads and lasses.  When hordes of zombies are unleashed, you’re the people I want on *my* team.

However, this might all become moot when the Hadron Collider is switched on.  I can’t help commenting on it, it’s too much fun. I must admit, I’m in the “THE WORLD WILL NOT BLOW UP!” camp.  We’ve had the specter of Mutually Assured Destruction over our heads for 50 years;  it’s a hell of a lot easier starting nuclear war than it is to create a world-eating black hole, and we’ve beaten the odds so far…

Of course, if there’s one thing the hysteria has done, it’s let me look at the world in a fresh, new way.  The sun (what there is of it) is brighter, the colours fresher, and the time I can spare to get in the Open Beta for a few minutes of *Swooooooosh!* is probably all the more enjoyable for knowing that we might not survive as a planet until launch day.

However, I do feel that I can repeat “THE WORLD WILL NOT BLOW UP!” with impunity.  Because, let’s face it, in the hours it will take for a man-made black hole to grow large enough to kill us all, people will be too busy running round screaming (with their hair on fire no doubt) to turn to me and declare;  “Well Hawley, you sure fucked up that call”

Cheers,
Hawley.

A quickie before bed ;p

Ok, people didn’t get their confirmation emails in 1-2 hours.

GOA have posted an update on the situation, timestamped 10pm (CEST I’m guessing!). It basically says ‘be patient’. I don’t think I would be. Magnus notes there is more news waiting for translation in his post on WHA.

Going to bed sad again. Hope to see you all in-game tomorrow. Guess I better dig up some more cute animals, eh?

Fingers crossed

The atemporary validation server seems to be up and running, as are the servers.  Still a bit of a delay on any new registrations as that server is offline, but GOA hope to have it up and working later. Have heard from a few people that it is all working fine. So think this is the end of the short-burst news updates, as I go into the game to play with my guild! Looks like GOA site as well as WHA and Freddys will be keeping up-to-date so I’ll hand you over to them for the rest of the day!

Edit: apparently there is some delay in receiving confirmation emails. It’s been added to the Q&A now, 1-2 hours seems the current turn-around.

Edit #2: Iain C has posted a Q&A on the new process here. You can bypass the main GOA page and go here to enter your details to activate your open beta code.

Good luck all, let’s toast GOA’s new commitment to keeping us updated and I hope you’re all in open beta shortly, enjoying it and slaughtering me in scenarios!

New code registration page – 4pm CET

GOA has been beavering away to get things fixed as soon as possible, and you can read up more about it on their main site, and also a variety of forums. Here’s the main piece of interest:

…we will launch a new code registration page today at 16:00 CET. This new page will feature a delay between registration and account validation but you will still receive a confirmation email within a few minutes of creating your account.

If you had already created an account yesterday and have a validation email then you will still be able to follow the link from that email after 16:00 today to validate your account, if you do not have an email then you should create a new account as described above.

Hopefully this means as people get home from work across Europe they will be able to finish their registration and get online.

Monday midday update

I am currently in-game.

Mythic and GOA have worked together to solve some problems with the beta servers. Iain C has posted a post-mortem on yesterday, complete with apologies.

Still catching up on news myself, will do so with short bursts so we can get back to more ‘normal’ posts for us.

Crazy Sunday. Where do we go from here?

Yesterday was a disaster for GOA. The Patcher was down; the Authentication front end went down; the Authentication back-end database fell over; the Connection between the front and back-end was dodgy; Communication for most of the day was dire to non-existent. And even if they get it working today, they’ve lost the confidence of most of the fans who were hyped enough about the game to want to try the Open Beta in Europe. It’s not good enough and everyone knows it. The fact that the US side had been running relatively smoothly is only going to make people here feel even more like second class citizens (I hate that phrase but expect to hear it even more now).

It is true that the game servers have been running smoothly in the EU, for those (mostly CB testers) who were able to access them. This is A Good Thing. Just it doesn’t tell us much about how they will run under a higher load. Hopefully we’ll know more about that by the end of the week.

Make no mistake, the people who decide to give EU WAR a miss based on that experience will not mostly be buying US versions. It’s a hassle to do that from here. They’ll just go play something else. Some will let other people be the guinea-pigs for the first couple of months and then decide, others won’t look back. I don’t have the heart for a full-scale rant, like Arbitrary I’m just very disappointed.

WHA also comes out of this very badly indeed. Aside from being hammered into near-oblivion, it became such a hotbed of teh crazy yesterday that even MJ commented on the general level of nerd rage and I think we know where he was reading it from.  I know I’m not going back to WHA unless I have no choice now, Freddyshouse was a relative beacon of civilisation in comparison. And much as I love the guys there, that isn’t a phrase I ever expected to use in anger. I would advise everyone who found WHA to be a madhouse to check out other forums — there are perfectly viable alternatives.

So:

1/ GOA screwed up. Their current latest update from their CEO (see previous post) says that the authentication database issue still isn’t solved. There was a note from the team earlier that they planned to let the DB chunter through the backlog and then close it down for maintenance with a plan to be running again late Monday morning. We’ll see.

2/ If you don’t like the tone of one forum, pick another. News will get around.

3/ Game servers are running fine if you can get authentication sorted out. We will have to see how they run under a heavier load.

4/ There’s a full week of Open Beta left to run. It’s not over until it’s over. If they can fix this and prove that they fixed it, it’s not an unrecoverable situation.

5/ Try primal scream therapy. It’s free.

6/ If you read down to the bottom, you deserve a tip. War Lions can now be named. It’s /petname <name>

Morning updates (well, middle of the night!)

Well, GOA made some updates to their site at 2am (CET) and 3am (CET). First an explanation:

We have encountered serious problems with the authentication system since this morning, while the stability of the game servers, the speed of the patcher and the performance of the downloader have all been satisfactory. This issue, combined with an exceptional amount of traffic and a fault which was not identified during the extensive tests we ran on our platform has unfortunately limited the access to our servers to only a few of you along with our closed beta testers who had already been a part of the closed beta.

During the day, we have reconfigured authentication and database servers several times, both of which suffered under the huge number of simultaneous connections. The investigations and corrections we have done so far were essentially targeting the parts of the system which didn’t require a complete stop of the writing process in the database. This means we preferred to keep the database turned on during the day to let it work on the huge number of accounts that were in the process of being handled. This operation will continue through the night and when complete, we will shut down the database and reconfigure it.

If the operation works as anticipated, we can once again give you access to the account page and let you register your code for the open beta. We expect the whole maintenance to be finished late Monday morning.

And then a 3am letter from the CEO,

I rarely address players directly, but I wanted to write you as too few of you have been able to access the open beta today.

As my team explained in the previous post, although we have opened the servers and corrected numerous issues during the last 24 hours but we have not yet solved the issue of saturated Open Beta key activations that we’re currently experiencing. I am sincerely sorry for this, and I understand all the frustration the situation has spawned.

Today was a dark day. We expected a massive influx of players, but reality was even harsher.
I personally commit that we will communicate to you as clearly as possible on the resolution of these current issues. My goal is to give Warhammer Online the success it deserves. Be ensured that all GOA teams, with Mythic’s support, are working hard to bring you the best possible game experience.

There’s a general overview of how the first day of open beta went over at the Vault. Mark Jacobs acknowledges the European situation, but also tells us the state of various glitches and fixes and carries on commenting for a while.

Updates from GOA

I’m not going to hide how disappointed I am that we had to wait until this evening for a proper update from GOA on the situation. But you can follow the status of servers here and here. It tells you whether beta and authentication servers are up. It also tells you population caps as they increase them and what to do about certain specific issues/problems.

We shouldn’t have had to wait all day for an official update. People have been excited about this for months, they have bought from specific vendors purely for the open beta access, and it’s also encouraged others to buy the Collector’s Edition of the game. And those people have already had to wait till afternoon on a sunday because of the ‘simultaneous’ opening of servers worldwide. When they have work on monday morning – and when wasting a day off sitting in front of a computer looking desperately for information that should be available is pretty depressing.

Yes, we all expected the website and servers to get a thorough hammering. Who didn’t? Yes, some of that needs to be tested as part of the open beta. But seriously, to open the registration on the same day as the servers were supposed to go live was a very risky strategy, but GOA were pretty adamant it would all be smooth sailing.

I’m not angry or frustrated. I can play since I was in the closed beta. But I am really really disappointed.

Edit: I still live in hope that everything will be fine soon, however, but I wouldn’t sit around and wait for it.

New Patch for Open Beta

OK Patch Notes taken down due to some misunderstanding.

What happened with these was:

We saw them on a GOA site and were told by a CM there that it was fine to publish. NB. We signed our NDA with GOA.

We published.

We were asked by somone from the Herald to take them down.

Sorry for any inconvenience.

Final words from Mark over at WHA:

It really is pretty simple. The patch notes that were erroneously posted by GOA are from a version that is still in testing. This is not the version that will go to the Open Beta as we expect to make changes to it based on our Elder testers feedback as well as internal testing here. Because things will change with the version before it goes into Open Beta, it makes no sense to post these notes yet. Also, posting these notes is prohibited by the Beta Testing Agreement (as has been already pointed out here) for our Elder testers.